Concerned about the protection of your privacy, Garçonne & Chérubin is committed to ensuring the best level of protection of your personal data.

As part of its activities, Garçonne & Chérubin provides its Customers with an e-commerce service accessible from the website www.gcparis.com.

The purpose of this section is to explain to you the processing of personal data implemented within the framework of the use of our services

The company Garçonne & Chérubin , as Data Controller, undertakes to comply with the provisions of Law No. 78-17 of 6 January 1978, as amended, relating to information technology, files and freedoms with regard to the automated processing of personal data carried out, as well as Regulation (EU) No. 2016/679 of 27 April 2016, as of its application on 25 May 2018.

In the personal data collection forms on the site, the User is informed in particular of: the identity of the data controller, their rights over personal data, the recipients, the purpose of the processing and the mandatory or optional nature of their responses.

WHO COLLECTS PERSONAL DATA?

The person responsible for the processing implemented on the gcparis.com website is:

 Garçonne & Chérubin , a simplified joint stock company with capital of 20,000 Euros, registered in the NANTERRE Trade and Companies Register under number 791 898 919, whose registered office is located at 56, Quai Alphonse Le Gallo - Boulogne-Billancourt.

WHAT ARE THE PURPOSES OF COLLECTING YOUR PERSONAL DATA?

The company Garçonne & Chérubin is required to collect and record personal data of its Users to carry out the following processing:

  • Customer account, shopping cart and order management
  • Management of deliveries, order tracking and after-sales service
  • Provision of customer service accessible by telephone or instant messaging such as chat. Exchanges between customer service and the customer may be recorded for the purpose of improving the service.. …).
  • Provision of social media sharing tools
  • Sending targeted commercial offers by email, mobile notifications, on social networks or any other medium.
  • Collection of customer reviews on marketed products
  • Display of targeted advertising on the site and on social networks
  • Personalization of sites (mobile and desktop) and applications according to the User's affinities
  • Fight against fraud when paying for orders
  • Measurement of traffic to sites (mobile and desktop) and mobile applications
  • Implementation of competitions and advertising games
  • Sharing information with business partners

With the exception of commercial prospecting operations, Garçonne & Chérubin considers that all of the above processing is necessary for the execution of the contract entered into between a Client and Garçonne & Chérubin.

Commercial prospecting operations are based on the data subject's consent to the processing of their data. The data subject has the right to withdraw their consent by sending a request by email to contact@gcparis.com

WHO IS YOUR DATA TRANSMITTED TO?

Your data is transmitted to Garçonne & Chérubin partners who may process the data on their own behalf (these are recipients) or solely on behalf of and according to the instructions of Garçonne & Chérubin (these are subcontractors).

The recipients of the data are:

  • Police authorities in the context of judicial requisitions concerning the fight against fraud
  • Business partners, including marketing and advertising agencies

Garçonne & Chérubin also uses subcontractors for the following operations:

  • secure payment on websites and mobile applications
  • the fight against fraud
  • shipping your orders
  • Management of telephone calls, their possible recording and sending of postal mail
  • Personalization of content on websites and mobile applications
  • Carrying out technical maintenance and development operations on the website
  • Collecting customer reviews

WHAT ARE MY RIGHTS AND HOW CAN I EXERCISE THEM WITH GARÇONNE & CHERUBIN?

Any natural person using the service has the right to exercise their rights of access, rectification, opposition and erasure of the processing of their data in accordance with Articles 38 to 40 of the law of January 6, 1978.

Pursuant to Regulation 2016/679 of 27 April 2016, individuals may exercise their right to limit processing, to erase their data and to portability from 25 May 2018.

These rights can be exercised with the company Garçonne & Chérubin which collected the personal data electronically by sending an email to contact@gcparis.com

Garçonne & Chérubin will respond within 2 months of exercising the right.

If the response is not satisfactory, the person concerned has the option of contacting the CNIL.

WHAT HAPPENS TO MY DATA AFTER MY DEATH?

The User may formulate directives relating to the conservation, deletion and communication of his personal data after his death in accordance with article 40-1 of law 78-17 of January 6, 1978. These directives may be general or specific.

The User can formulate his advance directives by email to contact@gcparis.com

IS MY DATA SENT OUTSIDE THE EU?

You are informed that personal data concerning you may be transmitted for the purposes defined above to companies located in countries outside the European Union and which do not provide an adequate level of protection with regard to the protection of personal data.

Prior to the transfer outside the European Union, and in accordance with the regulations in force, Garçonne & Chérubin implements all the procedures required to obtain the guarantees necessary to secure such transfers.

Transfers outside the European Union may be made in particular within the framework of the following activities:

  • Customer relationship activities
  • Exploitation of data towards social networks
  • IT services

In order to meet the requirements of Article 91 of Decree 2005-1309, and for the sake of completeness, the User has the possibility of contacting Garçonne & Chérubin to have the most up-to-date information on data transfers.

HOW LONG IS MY DATA KEPT?

Garçonne & Chérubin permanently stores Users' personal data.

WHAT SECURITY MEASURES ARE TAKEN TO PROTECT MY DATA?

General rules

As the data controller, Garçonne & Chérubin takes all necessary precautions to preserve the security and confidentiality of the data and, in particular, to prevent it from being distorted, damaged, or accessed by unauthorized third parties.

In accordance with Article 35 of Law 78-17 of January 6, 1978, subcontractors undertake to respect the security and confidentiality of data.

Rules applicable to banking data and bank cards

To ensure payment security, Garçonne & Chérubin uses the services of a PCI-DSS-certified service provider, Braintree. This standard is an international security standard whose objectives are to ensure the confidentiality and integrity of cardholder data, and thus secure the protection of card and transaction data.

When you place an order with a credit card payment at Garçonne & Chérubin , our ordering system connects in real time with the Braintree system, which collects your data and carries out various checks to prevent abuse and fraud. The data is stored on Braintree servers and is never transmitted to Garçonne & Chérubin servers. Braintree requests authorization from the bank and sends us a transaction number that allows transactions up to the amount of the authorization.

In order to be able to debit the account when invoicing or to credit it following a return, Braintree keeps the banking data associated with the authorization number, the time necessary to complete the transaction (payments after shipment of the goods) and to process any complaints (returns, disputes).
If you have chosen to register your bank cards, they are automatically deactivated when the card's validity date expires.

WHAT DO YOU NEED TO KNOW ABOUT DATA COLLECTED BY SOCIAL NETWORKS?

Garçonne & Chérubin offers you the use of social networks to improve commercial relations and offer you targeted advertising offers on these networks.

The use of social networks to interact with Garçonne & Chérubin (including in particular Facebook Messenger, Facebook Connect, the “share” buttons on Facebook, Instagram or Twitter) is likely to result in the exchange of data between Garçonne & Chérubin and these social networks.

For example, if you are logged into the Facebook social network on your computer and you visit a page on the Garçonne & Chérubin website, Facebook may collect this information. Similarly, if you click on the "tweet" button on a page on the Garçonne & Chérubin website, Twitter will collect this information.

Garçonne & Chérubin invites you to consult the personal data management policies of the various social networks to be aware of the personal data that may be transmitted by them.

If you do not want social networks to collect information about you when you browse the Garçonne & Chérubin site, we advise you to log out of them before visiting the Garçonne & Chérubin site.

WILL I RECEIVE COMMERCIAL SOLICITATIONS?

Principles applicable to Garçonne & Chérubin

Garçonne & Chérubin uses your contact details to send you targeted advertising, particularly by email or mobile notification.

In this context, Garçonne & Chérubin undertakes to respect the rules applicable to each prospecting channel.

Prospecting by email and SMS

Garçonne & Chérubin complies with the rules set out in Article L34-5 of the French Postal and Electronic Communications Code, which requires the express prior collection of the User's consent for the sending of commercial prospecting by electronic means (e-mail or SMS).

Therefore, when creating your account on the site, you are expressly asked for your consent:

    • to receive Garçonne & Chérubin offers

There is an exception in the event that the User, without having given his prior consent, may however be approached if he is already a customer of the company Garçonne & Chérubin and the purpose of the prospecting is to offer similar products or services.

In all cases, the User has the option to oppose the receipt of these requests by clicking on the unsubscribe link provided in each email.

 

Email Retargeting

After browsing our site, you receive an email even though you have not provided your email address to the Garçonne & Chérubin newsletter. How is this possible?

Garçonne & Chérubin may use Criteo Email or Shopimind. The purpose of Criteo Email or Shopimind is to identify Internet users who have previously visited our website and send them personalized emails.

Criteo and Shopimind use cookies to distinguish users and then personalize the ads they receive based on their browsing history.

Who collected my email address?

This processing involves partners of Critéo Email or Shopimind who have already collected your email address, as well as your consent to authorize the sending of advertising.

DOES GARÇONNE & CHERUBIN USE COOKIES, TAGS AND TRACKERS?

When using our Service, information relating to the navigation of your terminal (computer, tablet, smartphone, etc.) may be recorded in "Cookies" files placed on your terminal, subject to the choices you have expressed regarding Cookies and which you can modify at any time.

WHAT IS A COOKIE?

The term cookie encompasses several technologies that allow for navigation tracking or behavioral analysis of the Internet user. These technologies are numerous and constantly evolving. These include cookies, tags, pixels, and JavaScript code.

The HTTP cookie, which is currently the most widely used technology, is a small text file saved by the browser of your computer, tablet or smartphone and which allows user data to be stored in order to facilitate navigation and enable certain functionalities.

WHY ARE COOKIES, TAGS AND TRACKERS USED?

The Cookies that Garçonne & Chérubin issues on the site and the mobile application allow us to:

- to establish statistics and volumes of attendance and use of the various elements making up our services. For this purpose, we use audience measurement cookies.
- to adapt the presentation of our Site according to the terminal used;
- to adapt the presentation of our Site according to the affinities of each user;
- to store information relating to a form that you have completed on our Site (registration or access to your account, subscribed service, contents of an order basket, etc.);
- to allow you to access reserved and personal areas of our Site, such as your account, using identifiers;
- to implement security measures, for example when you are asked to log in to your account again after a certain period of time;
- share information with advertisers on other websites to offer you relevant advertisements that match your interests. For this purpose, we use advertising cookies.
- share information on social networks. For this purpose, we use cookies to allow sharing on these networks.

HOW TO CONFIGURE THE DEPOSIT OF COOKIES, TAGS AND TRACKERS?

In accordance with Article 32II of Law 78-17, Garçonne & Chérubin collects your prior consent to the placement of advertising cookies, audience measurement cookies and sharing cookies on social networks.

You can choose at any time to express and modify your wishes regarding cookies, by the means described below.

Configuring your navigation software

You can configure your browser software so that cookies are stored on your device or, on the contrary, so that they are rejected, either systematically or according to their issuer. You can also configure your browser software so that the acceptance or rejection of cookies is offered to you occasionally, before a cookie is likely to be stored on your device.

How to exercise your choices, depending on the browser you use?
Each browser has a different configuration for managing cookies and your choices. It is described in your browser's help menu, which will tell you how to change your cookie preferences.
For Internet Explorer™: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies ,
For Safari™: http://docs.info.apple.com/article.html?path=Safari/3.0/fr/9277.html ,
For Chrome™: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647 ,
For Firefox™: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies ,
For Opera™: http://help.opera.com/Windows/10.20/en/cookies.html

Setting up your smartphone's operating system

You can control the storage of cookies on your smartphone through the operating system rules.
On iOS: https://support.apple.com/en-us/HT201265
On Android: https://support.google.com/chrome/topic/3434352

Cookie settings with a tool offered by Garçonne & Chérubin

In order to comply with regulations, Garçonne & Chérubin uses a tool allowing the Internet user to configure the storage of cookies when connecting to the website www.gcparis.com

Refusal of cookies directly on the publisher's website

Some cookie publishers placed on the site www.gcparis.com offer Users the option to configure the storage of the cookie they offer.

Click on the corresponding link to configure the cookie of your choice:

CRITEO :
Criteo's services consist of displaying advertisements and sending personalized emails based on recent user behavior on its partners' websites, newsletters and applications. Criteo recognizes users using cookies. To learn more about Criteo Display or to opt out of this service, please click here (link to http://www.criteo.com/fr/privacy/ ) . To learn more about Criteo Email or to opt out of this service, please click here ( link to http://privacy.criteoemail.com/fr/index.html ).

Opt-out list to manage the deposit of cookies

You also have the option to oppose the deposit of cookies by accessing the website http://www.youronlinechoices.com/fr/controler-ses-cookies/ .

HOW TO CONTACT THE DATA PROTECTION CORRESPONDENT?

You can contact the data protection officer at contact@gcparis.com

To learn more about your rights, visit the CNIL website: www.cnil.fr/fr/comprendre-vos-droits.